Willow & Birch Apothecary

Return Policy

We hope you'll love our products, but if for any reason you are unhappy with your order, please email us at info@shopwillowandbirch.com to discuss a return or exchange. 

For all returns and exchanges, the product must be new and unused (for soaps, they must remain in the original wrapping). Once the returned product has been received, we will contact you to issue the return or exchange. 

Please note that returns and exchanges are determined on an individual basis, and we cannot offer returns or exchanges for shipping issues. 

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